FAQs & Support

This page provides general guidance on manuscript submission, peer review, publication, Open Access, publication charges, DOI services, indexing, research integrity, reviewer participation, Editorial Board membership, institutional collaboration, and technical support across Macaw Publications journals.

Policies and publishing arrangements may differ between individual journals. Authors, reviewers, and readers should therefore consult the website of the relevant journal for its current and authoritative journal-specific requirements.

 
Clear Guidance  •  Author Support  •  Editorial Assistance  •  Transparent Communication
01
GETTING STARTED

General Questions

What is Macaw Publications?

Macaw Publications is an independent scholarly publishing enterprise that manages and publishes academic journals across relevant areas of research and scholarship.

Each journal maintains its own aims and scope, editorial structure, peer-review arrangements, publication model, and journal-specific author information.

Where can I find the journals published by Macaw Publications?

The current journal portfolio is available through the Journals section of the Macaw Publications website. Authors should review the aims and scope of individual journals before submitting a manuscript.

How should I choose the correct journal for my manuscript?

Select the journal whose aims, scope, readership, and accepted article types most closely correspond with the subject and contribution of your manuscript.

Authors should not submit a manuscript to a journal merely because of anticipated indexing, publication speed, or other promotional considerations when the manuscript does not fit the journal's scholarly scope.

02
MANUSCRIPT SUBMISSION

Submitting Your Research

How do I submit a manuscript?

Manuscripts should be submitted through the official submission route provided by the selected journal, normally through its Open Journal Systems (OJS) submission workflow.

Authors should review the journal's Author Guidelines and submission requirements before uploading their manuscript.

Can I submit the same manuscript to more than one journal at the same time?

No. A manuscript under active consideration by one journal should not normally be submitted simultaneously to another journal.

Authors should disclose relevant previous publication, preprints, conference dissemination, or closely related manuscripts where required by the journal.

What information should I provide during submission?

Authors should provide complete and accurate manuscript and metadata information, including the article title, author names, author order, affiliations, country information, abstract, keywords, corresponding-author details, funding information, conflicts of interest, ethical declarations, and other information required by the journal.

Can I submit by email instead of OJS?

Authors should normally use the official submission mechanism specified by the individual journal. Manuscripts sent to a general publisher email address should not be assumed to have entered the formal editorial workflow unless the journal expressly confirms otherwise.

03
PEER REVIEW

Editorial Assessment & Peer Review

Are manuscripts peer reviewed?

Research manuscripts are subject to the peer-review and editorial procedures published by the relevant journal. The exact review model should be stated on the individual journal website.

Primary research should undergo genuine scholarly assessment by appropriately qualified reviewers in accordance with the journal's declared review process.

Does submission guarantee peer review?

No. Editors may conduct an initial assessment to determine whether a submission is suitable for the journal, sufficiently complete, relevant to its scope, and appropriate for external peer review.

A manuscript may therefore be declined before external review where appropriate.

Does peer review guarantee acceptance?

No. Reviewer recommendations are advisory. The final editorial decision is made according to the journal's editorial process after consideration of reviewer reports, author responses, scholarly quality, ethical requirements, and other relevant factors.

How long does peer review take?

Review duration may vary according to the journal, subject area, reviewer availability, manuscript complexity, revision requirements, and other editorial factors.

Authors should consult the individual journal website for any published review-time information. Published timelines should be regarded as typical or indicative where stated, rather than guaranteed completion dates.

04
REVISION PROCESS

Responding to Editorial and Reviewer Comments

What should I submit with a revised manuscript?

Authors should follow the instructions provided in the editorial decision. A revision will commonly require a revised manuscript together with a clear point-by-point response explaining how reviewer and editor comments have been addressed.

Must I accept every reviewer suggestion?

Authors should consider reviewer comments carefully but may provide a reasoned scholarly explanation where a particular recommendation is not adopted.

Responses should remain professional, evidence-based, and focused on the manuscript.

Can a revised manuscript still be rejected?

Yes. A request for revision does not guarantee eventual acceptance. The revised manuscript may be reassessed by the editor and, where appropriate, returned to reviewers.

05
AUTHORSHIP & CONTRIBUTIONS

Author Information

Who should be listed as an author?

Authorship should reflect genuine scholarly contribution to the work. Individuals should not be included solely because of seniority, administrative position, funding, institutional status, personal relationships, or other non-scholarly reasons.

Can authorship be changed after submission?

Requests to add, remove, or reorder authors should be explained and handled according to the relevant journal's authorship and research-integrity procedures.

Significant authorship changes after acceptance or publication may require additional verification and should not be treated as routine metadata editing.

Should authors provide ORCID iDs?

Authors are encouraged to provide valid ORCID iDs where supported by the journal workflow. ORCID can help distinguish researchers with similar names and connect authors with their scholarly outputs.

06
RESEARCH INTEGRITY

Publication Ethics

How does Macaw Publications address plagiarism?

Suspected plagiarism, inappropriate text reuse, duplicate publication, fabrication, falsification, authorship concerns, citation manipulation, peer-review manipulation, and related research-integrity matters may be investigated according to the applicable journal and publisher procedures.

Similarity scores should not be interpreted automatically as a finding of plagiarism; editorial assessment should consider the nature and context of the similarity.

What happens if a concern is discovered after publication?

Depending on the nature and evidence of the issue, post-publication action may include clarification, correction, Expression of Concern, retraction, or another appropriate scholarly-record action.

Substantive problems should not be concealed through silent replacement of published content.

How can I report a research-integrity concern?

Journal-specific concerns should normally be reported to the relevant journal editorial office with sufficient information to identify the manuscript or article and explain the concern.

Serious publisher-level matters may be sent to publisher@macawpublications.com .

07
AI & GENERATIVE AI

Use of Artificial Intelligence

Can authors use generative AI tools?

Authors must follow the applicable AI & Generative AI Use Policy. Human authors remain responsible for the accuracy, originality, integrity, citations, data, conclusions, and disclosures in submitted work.

AI systems should not be listed as authors.

Can reviewers or editors upload manuscripts to generative AI systems?

Confidential unpublished manuscripts and peer-review material should not be uploaded to public or uncontrolled generative AI systems where confidentiality, retention, or downstream use cannot be appropriately controlled.

Human reviewers and editors remain responsible for substantive scholarly assessment and editorial judgement.

08
ACCESS & LICENSING

Open Access, Copyright & Licensing

Are all Macaw Publications journals governed by the same Open Access licence?

No universal licence should be assumed across the entire portfolio. Authors should consult the individual journal website for the current copyright, Open Access, and licensing terms applicable to that journal and article.

Who owns copyright in published articles?

Copyright arrangements are journal-specific and should be stated clearly on the relevant journal website and published article. Authors should review those terms before publication.

09
PUBLICATION CHARGES

APCs, Fees & Waivers

Does Macaw Publications charge a universal APC?

No. Author charges are journal-specific. Macaw Publications does not apply one universal Article Processing Charge across all journals.

Some journals may charge an APC following acceptance, while others may operate without author publication charges. Authors should consult the selected journal for its current and authoritative fee information.

Does payment guarantee acceptance?

No. Payment must not purchase manuscript acceptance, favourable peer review, accelerated editorial assessment, citations, indexing, or other preferential scholarly treatment.

Are waivers available?

Waiver or reduction arrangements, where offered, are journal-specific. Authors should consult the applicable journal policy for eligibility, procedure, timing, and required documentation.

A waiver request should not influence the scholarly editorial decision.

10
PERSISTENT IDENTIFIERS

DOI & Crossref

Does Macaw Publications assign DOIs?

Eligible scholarly content published by participating Macaw Publications journals may receive Digital Object Identifiers under the applicable DOI registration arrangement.

Crossref DOI Prefix: 10.70162

What is the preferred way to display a DOI?

A registered DOI should be displayed as a functional persistent link, for example:

https://doi.org/10.70162/[registered-suffix]

Does having a DOI mean that the journal is indexed?

No. DOI registration and selective journal indexing are different scholarly services.

The appropriate terminology is “DOIs registered through Crossref”, rather than “Crossref Indexed”.

What should I do if a DOI does not resolve?

First verify that the DOI has been entered correctly. If a registered DOI associated with a Macaw Publications article does not resolve to the expected article page, contact the relevant journal or technical support with the article title, journal name, and DOI.

11
INDEXING & ABSTRACTING

Journal Coverage

Are all Macaw Publications journals indexed in the same databases?

No. Indexing and abstracting status is journal-specific.

Inclusion of one Macaw Publications journal in a database does not imply inclusion of other journals published by Macaw Publications.

How can I verify whether a journal is indexed?

Authors and readers should verify important indexing claims through the official database or source list maintained by the relevant indexing organisation wherever possible.

Does an application to Scopus, Web of Science, or DOAJ mean the journal is indexed?

No. Preparation of an application, submission for evaluation, or evaluation in progress is not equivalent to confirmed database inclusion.

A journal should represent itself as indexed only when that status has been officially confirmed.

Can Macaw Publications guarantee future indexing?

No. External indexing organisations independently determine eligibility, selection, coverage, re-evaluation, and continuing inclusion.

12
METADATA & DISCOVERY

Research Discoverability

Why is article metadata important?

Accurate metadata supports identification, citation, DOI registration, repository exchange, library discovery, scholarly search, and connections between research outputs.

What metadata should authors check carefully?

Authors should verify names, author order, affiliations, countries, article title, abstract, keywords, funding information, ORCID iDs, publication details, and other requested metadata.

Can metadata be corrected after publication?

Yes, where appropriate. The journal should determine whether the matter is a simple metadata correction, a correction to the scholarly Version of Record, or both.

Material authorship or substantive article changes may require a formal post-publication process rather than silent metadata editing.

13
REVIEWER PARTICIPATION

Joining as a Reviewer

Who may apply to become a reviewer?

Under Macaw Publications' reviewer eligibility framework, applicants must hold a Ph.D. or equivalent recognised doctoral qualification and demonstrate a sound and verifiable research track record relevant to the proposed area of reviewing expertise.

Appropriate scholarly publications, subject expertise, professional integrity, independence, and availability are also considered.

How do I apply to join as a reviewer?

Eligible applicants should follow the Join as a Reviewer page and send the requested professional and scholarly information to:

publisher@macawpublications.com

Does reviewer registration guarantee review assignments?

No. Reviewer invitations depend on manuscript subject, methodology, conflicts of interest, reviewer availability, and the current editorial requirements of the journal.

14
EDITORIAL LEADERSHIP

Joining an Editorial Board

Is Editorial Board membership the same as reviewer registration?

No. Reviewer participation mainly concerns independent manuscript assessment, while Editorial Board membership is a broader scholarly leadership and journal-governance role.

Board members may contribute to journal development, disciplinary coverage, policy oversight, peer-review quality, research-integrity matters, and other assigned editorial responsibilities.

Who may apply for Editorial Board membership?

Applicants should be established researchers with a recognised doctoral qualification, a sound and sustained research track record, relevant scholarly publications, expertise aligned with the journal, and sufficient academic experience to contribute meaningfully to editorial activities.

Does applying guarantee Editorial Board appointment?

No. Appointment is selective and depends on scholarly suitability, credentials, research activity, journal needs, subject coverage, board composition, independence, and successful verification of the applicant's information.

How can I apply?

Follow the Join Editorial Board page and send the required application information and current CV to:

publisher@macawpublications.com

15
INSTITUTIONAL ENGAGEMENT

Collaboration with Macaw Publications

Can universities or research institutions collaborate with Macaw Publications?

Macaw Publications welcomes appropriate proposals from universities, research institutions, academic societies, libraries, research centres, professional organisations, and other legitimate scholarly bodies.

What types of collaboration may be considered?

Potential activities may include scholarly communication, research dissemination, academic workshops, publication-ethics awareness, editorial and reviewer capacity building, academic events, metadata and discovery awareness, and other legitimate scholarly initiatives.

Does collaboration guarantee publication or indexing?

No. Institutional collaboration must remain separate from editorial decision-making and cannot guarantee manuscript acceptance, favourable peer review, citations, or inclusion in an external indexing database.

16
TECHNICAL SUPPORT

OJS & Website Assistance

I cannot log in to the journal website. What should I do?

First confirm that you are using the correct journal website, email address, and password. Use the available password-reset facility where appropriate.

If the problem continues, contact technical support and provide the journal name, registered email address, description of the issue, and any relevant error message. Do not send your password.

I cannot upload my manuscript or revision. Who should I contact?

For OJS upload, login, file-access, or platform-related problems, contact the support team. Include the journal name, manuscript ID where available, and a concise description of the problem.

Should I send my password or OTP to support?

No. Passwords, one-time passwords, authentication codes, banking credentials, and similar sensitive access information should not be sent by ordinary email or messaging.

17
CONTACT ROUTING

Where Should I Send My Enquiry?

01

Manuscript & Editorial Matters

Contact the editorial office of the relevant journal for submission, peer-review, revision, editorial decision, proof, publication, or journal-specific policy matters.

02

Publisher-Level Matters

Contact Macaw Publications for publisher governance, institutional collaboration, DOI administration, publishing policies, serious integrity concerns, and other publisher-level matters.

03

Technical Support

Contact the support team for OJS login, website, submission-system, file-access, or other technical assistance.

18
HELP US ASSIST YOU

Information to Include in a Support Request

01

Your full name.

02

Your registered email address where relevant.

03

The exact journal name.

04

Manuscript ID, if applicable.

05

Article title or DOI, if applicable.

06

A concise description of the question or technical problem.

07

Relevant error message or screenshot where appropriate.

08

The action you were attempting when the problem occurred.

Please do not include passwords, one-time passwords, banking credentials, or other unnecessary sensitive information in a support request.
19
PRINCIPAL CONTACT

Macaw Publications

Publisher-Level Enquiries

Publisher: Macaw Publications

Email: publisher@macawpublications.com

Phone: +91 81211 28950

Address:
Macaw Publications
H.No. 4-123/8/172, Road No. 1, Indraprastha Colony,
Hathiguda, Hayath Nagar, Hyderabad,
Telangana, India - 501505

20
SUPPORT CONTACT

Technical & Platform Support

S. Sreepradh

For OJS access, account, website, submission-system, or other technical support matters:

Mobile: +91 77996 93405

Email: support@macawpublications.com

21
IMPORTANT NOTICE

What Support Cannot Guarantee

Publisher or technical support cannot guarantee manuscript acceptance, favourable reviewer comments, a particular editorial decision, citation performance, publication within an unconfirmed timeframe, or inclusion in an external indexing database.

Technical support may assist with platform and operational issues but does not replace the independent scholarly authority of the journal's editors.

Authors should be cautious of any communication that promises guaranteed publication, indexing, citations, or preferential editorial treatment in exchange for payment or another benefit.

22
FURTHER GUIDANCE

Related Information

For more detailed information, users should consult the relevant Macaw Publications pages, including:

Author Guidelines & Submission Checklist; Article Types & Manuscript Preparation; Peer Review & Editorial Process; Guidelines for Peer Reviewers; Guidelines for Editors; Publication Ethics & Research Integrity; AI & Generative AI Use Policy; APC, Publication Charges & Waivers; Open Access, Copyright & Licensing; DOI & Crossref Services; Indexing & Abstracting; Metadata & Research Discoverability; Join as a Reviewer; Join Editorial Board; Institutional Collaboration; and Contact & Join Us.

23
QUICK CONTACT

Need Further Assistance?

For manuscript-specific matters, please contact the editorial office of the relevant journal wherever possible. Providing the journal name and manuscript ID will help route your enquiry efficiently.
FAQs & SUPPORT

Clear Questions. Reliable Guidance. Appropriate Support.

Macaw Publications seeks to provide authors, reviewers, editors, readers, institutions, and scholarly partners with clear and transparent information concerning its publishing processes. Journal-specific requirements remain authoritative at the individual journal level, while publisher and technical support channels are available for matters requiring further assistance.

Guidance  •  Transparency  •  Communication  •  Support